Trading platform reviews of the City Index mobile app are primarily positive, with most clients reporting no or few problems. However, some investors bemoan the lack of a volume indicator. For those that like a sleek, trimmed-down interface and lots of easy to use functionality, the City Index Web Trader platform may be the way to go. This free browser-based solution provides access to the full range of markets through a fast and reliable software package that does not require a download.
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They accept traders from across the globe, excluding Singapore, New Zealand, Belarus, Iran, Yemen and some countries from the OFAC list. Our editors independently research and recommend the best products and services. You can learn more about our independent review process and partners in our advertiser disclosure.
City Index trading platforms and tools
If market analysis is something you are looking for in a broker, you may also wish to consider ActivTrades as an alternative. Forex traders can gain access to forex markets through spread betting, CFDs and foreign exchange spot transactions. City Index clients can also join the exclusive trader development program if they want to learn from an ex-Goldman Sachs professional trader. The program is run by Tony Sycamore from TECHFX TRADERS, who has over 20 years of trading experience. While you can bet on the same products as you can trade with CFDs, there are some differences to note between CFDs and spread betting.
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We are excited to hear your client services experience with us has met your expectations and hope you continue to have a positive trading experience with us. Our customer support team is always available via phone, email, or live chat should you have any more suggestions you would like us to put forward for consideration. With a range of assets that dwarves many of its competitors and strong FCA regulation, the City Index forex, CFD, options and spread betting broker receives a very positive review.
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- Yes, based on our data matrix, testing, analysis and the fact they are regulated by the FCA City Index is a good broker.
- The educational material encompasses a broad range of topics from lessons on how CFDs work and a trading strategy course that is valued at over $5,000.
- Experienced traders will also appreciate that they offer MetaTrader 4, one of the world’s most popular trading platforms.
- This includes pros, cons and an overall rating based on our findings.
However, average pricing and a limited MetaTrader offering hold City Index back from competing with the best forex brokers. Other brokers like Plus 500 and eToro allow unlimited use of their demo platforms and a link to the live platform. Also, traders can use a single chart with an overlay of multiple markets. City Index’s application presents products and asset classes in a non-pretentious format.
City Index makes money through charging commissions (either added to CFD trades or built into the spreads of financial spread bets). Other revenue streams include overnight financing charges, where City Index levies extra interest on top of what it lends you to trade on leverage. However, City Index is owned by StoneX, which is a US broker that US citizens can trade through.
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However, the average spread on EUR/USD for standard accounts is slightly higher at 1.4 compared to the industry average of 1.08, which is something cost-conscious investors should consider. Luke Jacobi is a distinguished professional known for his role as President at Benzinga, a renowned financial media outlet. With a background in business operations and management, Luke brings valuable expertise to his position, overseeing various aspects of Benzinga’s operations.
The “client support” team take days to reply and/if when they do they give frivolous answers which clearly show they don’t understand what they are talking about. To top it all off there is no way of closing your account, and then if you do not use your it you start getting charged “inactivity fees”! Hi Emilian, we are very sorry to hear of the experience you’ve had in resolving this issue. We can assure you that any client issue is dealt with by our client services team as promptly as possible.
This is a great way to keep up to date with the latest market news and to assist with fundamental analysis. I like how you can enable one click trading and set maximum slippage on orders. City Index provide you with fast, flexible, reliable, award-winning trading platforms and technology across multiple devices, including desktop, web and mobile. There is a trading platform for all styles and experience levels of traders.
To use the platform, users must download the MT4 desktop standalone application, though this is available on Windows PC, Mac and Linux. FCA regulation restricts the broker from offering competitive, predatory leverage rates. While this measure helps protect clients from substantial losses, the lessened risk comes at https://forexbroker-listing.com/ the cost of reduced potential for profits. Commodities provide an alternative vehicle for investment, with inflation and global supply and demand primarily affecting value. City Index provides fuel, metal and soft commodities markets in both spot and futures form, including UK Crude oil, cotton, gold and platinum.
When deciding on a broker, you can save on costs by choosing a broker with tight spreads. For this exercise, we used 6 major currency pairs and then averaged the spread result. By doing this we hoped to nullify variations in better and worse-performing pairs by each broker. Up to three debit or credit cards can be used for an account across Visa and MasterCard.
The list of 73 stocks available to trade in the pre and post-markets includes leading US shares such as Apple, Microsoft and Nvidia. Widely traded names such as the Ark Innovation ETF, Coinbase, Robinhood and Gamestop. We will make sure your customer representative Andre receives your kind feedback. We aim to proceed our reputation as a trustworthy and dependable broker. We are glad you have had a great experience trading with City Index.
An unfavorable note is the fact that Bitcoin is not open for trading during the weekend. Always efficient and on the ball.One of the better cfd dealers with great easy to monitor charts. The Customer Service Officer who attended to me was very helpful in resolving my issue.He was very approachable person and was very patient . Payments back to you card are now processed through US so now there is a delay on monies getting back into your account. I have had a good experience moving from AT Pro to Web Trader platform. In the beginning, I spent some time to get used to the new platform, but now it is quite friendly to work with.
Charts are very significant to Technical Analysts because they think that historical patterns are based on human behaviour and that they frequently repeat themselves. Accounts can be opened in a good range of currencies including USD, GBP, EUR, CHF, JPY & NZD. The various different currency options are beneficial as currency conversion fees do not apply when using an account in your own currency. The “Premium Trader” account is an invitation only private retail account that comes with a priority service. It also has competitive pricing, negative balance protection with the added benefits of a relationship manager, invitations to premium events and dedicated broker assisted dealing. City Index do not charge any additional commissions on spread betting markets.
City Index provides customers dedicated 24/5 customer support in over 180 countries. Traders can contact City Index customer service by phone, email, or live chat. City Index is a well-regulated broker that offers its customers access to over 12,000 markets across forex, indices, shares, commodities and – in limited countries – cryptocurrencies. We understand your concerns and are working diligently to make our customer service experience as easy and efficient as possible. However, we do understand that there is always room for improvement. We encourage you to provide any suggestions to our team directly by emailing Your suggestions will then be submitted for consideration.
MT4, created by the Russian software company MetaQuotes, is possibly the most frequently used trading platform and is usually regarded as the most user-friendly. It has a short learning curve, making it appealing to beginning traders while also providing enough advanced capability for seasoned traders. City Index offer a selection of different trading accounts that allow for fast, easy payments and secure withdrawals. If you are primarily looking to trade currency pairs, the Spread Betting and CFD accounts will give you full access to their FX range with spreads from just 0.5 points. I found the accounts to have tight spreads, low margin requirements and fast trade execution speeds.
AT Pro is designed for advanced traders who need more powerful analysis tools with improved speed and efficiency. It includes a fully customisable layout so that you can build your own personalised trading templates in C#, .NET and Visual Basic or choose from the hundreds of pre-built trading templates. If you are located in one of the above countries, you may wish to consider another trading broker provider such as Forex.com.
The CFD offerings for UK clients include 65 currency pairs, 21 global indices, more than 4,500 global shares, more than 25 global commodities, and cryptocurrencies. There is also access to more than 45 other markets, including interest rates, bonds, metals, and options. As an city index review FCA regulated broker, City Index users have access to the financial services compensation scheme, which protects funds for up to £85,000 in the event of platform liquidation. Additionally, client funds are held in segregated bank accounts and not used to hedge positions.